Terms & Conditions

Please read these Terms and Conditions carefully before booking or receiving any services. By booking an appointment or using our services, you agree to be bound by these terms.

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1. Definitions

"We", "us", "our" refers to [Practice/Business Name] and its practitioners.

"You", "client", "customer" refers to any individual receiving or booking our services.

"Services" refers to leech therapy (hirudotherapy), nutritional consultations, dietary advice, and any associated treatments or recommendations we provide.

"Practitioner" refers to any qualified professional delivering services on our behalf.

2. Scope of Services

2.1 Leech Therapy (Hirudotherapy)

Leech therapy is a complementary therapy that involves the application of medicinal leeches to the skin. It is offered as a supportive wellness treatment and is not a substitute for conventional medical care. We use only medicinal-grade leeches (Hirudo medicinalis or equivalent approved species) sourced from licensed suppliers.

2.2 Nutritional Services

Our nutritional services include dietary consultations, meal planning, lifestyle recommendations, and general nutritional guidance. These services are educational in nature and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

3. Important Medical Disclaimer

Our services are complementary therapies and do not replace professional medical advice, diagnosis, or treatment. You should always consult a qualified medical practitioner before starting any new therapy or making significant changes to your diet, particularly if you:

1. Are pregnant, breastfeeding, or planning to become pregnant

2. Have any pre-existing medical conditions

3. Are taking prescription or over-the-counter medications

4. Have a history of blood disorders, anaemia, or immune deficiency

5. Have allergies or hypersensitivity reactions

6. Are under the care of a specialist for any health condition

4. Contraindications for Leech Therapy

Leech therapy may not be suitable for individuals with: haemophilia or blood clotting disorders; those taking anticoagulant medications (e.g., warfarin, heparin); severe anaemia; known allergy to leech saliva or hirudin; active infections or open wounds at the treatment site; compromised immune systems; pregnancy; or arterial insufficiency. You must disclose your full medical history during your consultation. We reserve the right to refuse treatment if we believe it may pose a risk to your health.

5. Informed Consent

Before receiving leech therapy, you will be required to complete a health questionnaire and sign a consent form. By signing the consent form, you acknowledge that: you have been informed of the nature, purpose, risks, and benefits of the treatment; you have had the opportunity to ask questions and have received satisfactory answers; you voluntarily consent to the treatment; and you understand that results cannot be guaranteed.

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For nutritional services, your continued engagement following the initial consultation constitutes acceptance of the advisory nature of our recommendations.

6. Potential Risks and Side Effects

6.1 Leech Therapy

Potential side effects include: prolonged bleeding at the bite site (typically 4–24 hours); minor bruising, swelling, or redness; itching or irritation during healing; scarring at the application site; and in rare cases, localised infection or allergic reaction.

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6.2 Nutritional Services

Dietary changes may cause temporary digestive discomfort, changes in energy levels, or other individual responses. If you experience persistent adverse effects, discontinue any new dietary protocols and seek medical advice.

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7. Client Responsibilities

You agree to: provide accurate and complete information about your health, medications, and medical history; inform us immediately of any changes to your health status; follow all pre-treatment and aftercare instructions provided; attend appointments on time or provide adequate notice of cancellation; and refrain from consuming alcohol or blood-thinning substances (unless prescribed) before leech therapy sessions.

8. Booking, Payment, and Cancellation

8.1 Booking

Appointments must be booked in advance. A booking is confirmed upon receipt of any required deposit or full payment, as specified at the time of booking.

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The service charge at your home or any other location may vary depending on the distance and not guaranteed to be provided. A full refund will be issued within 25 working days, if there is an error in the purchase.

8.2 Payment

Payment terms will be communicated at the time of booking. We accept [insert payment methods]. Full payment is due at or before the time of service unless otherwise agreed in writing.

8.3 Cancellation by Client

We require a minimum of [48 hours] notice for cancellations. Cancellations made with less than [48 hours] notice may incur a cancellation fee of [50%] of the service cost. Failure to attend without notice (no-show) may result in forfeiture of the full appointment fee.

8.4 Cancellation by Us

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, practitioner illness, or safety concerns. In such cases, you will be offered an alternative appointment or a full refund.

9. Hygiene and Safety Standards

We maintain strict hygiene protocols in accordance with industry best practices. All leeches are single-use and disposed of safely after treatment. Treatment areas are sanitised between clients, and practitioners follow appropriate infection control procedures. We hold appropriate public liability insurance for the services we provide.

10. Confidentiality and Data Protection

We are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your personal and health data will be kept confidential, stored securely, used only for purposes related to your care and our legitimate business interests, and retained only for as long as necessary. We will not share your information with third parties without your explicit consent, except where required by law. You have the right to access, correct, or request deletion of your personal data. Please refer to our Privacy Policy for full details.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability for any claim related to our services shall not exceed the amount you paid for the specific service giving rise to the claim. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded.

12. Complaints Procedure

We strive to provide excellent service. If you are dissatisfied with any aspect of our services, please contact us in writing at [email/address] within 14 days of the service. We will acknowledge your complaint within 5 working days and aim to resolve the matter within 28 days. If you remain dissatisfied, you may seek independent advice or pursue alternative dispute resolution.

13. Intellectual Property

All materials provided to you, including nutritional plans, educational resources, and written advice, remain our intellectual property. You may not reproduce, distribute, or share these materials without our prior written consent.

14. Amendments to these Terms

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be communicated to you in writing or published on our website. Continued use of our services following any changes constitutes acceptance of the revised terms.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Business Name: For True Style

Email: fortruestyle@gmail.com

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By booking an appointment or using our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.